Contact UsPrivacy Policy
Last Updated: September 17, 2025
Dear Visitor,
Thank you for visiting our website. We are committed to protecting your privacy and personal data in compliance with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and China Personal Information Protection Law (PIPL).
1.Information We Collect
When you submit a sample request, we collect:
- Your name
- Email address (or phone number)
- Country/Region (to determine applicable law)
- Any additional info you voluntarily provide (e.g., company, job title)
2.Purpose of Processing
We use your data solely for:
- Processing and shipping your sample request(if any)
- Communicating with you about delivery, support, or follow-up services
- Improving our products (using anonymized data)
- Complying with legal obligations
3.Legal Basis
- China: Consent (PIPL Art. 13)
- EU: Explicit consent (GDPR Art. 6(1)(a))
- California: Necessary to perform a contract (CCPA-compliant)
4.Data Sharing & Cross-Border Transfer
We do not sell your personal information. We may share it with:
- Logistics partners (for shipping samples)
- Authorities when legally required
For transfers outside your jurisdiction (e.g., from China to EU/US), we use Standard Contractual Clauses (SCCs) or equivalent safeguards.
5.Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Withdraw consent (doesn’t affect prior processing)
- Restrict or object to processing
- Data portability (EU only)
- Lodge a complaint with your local data protection authority
6.Retention Period
We retain your contact info for 12 months after sample delivery and service follow-up, unless a longer period is required by law or consented by you.
7.Contact Us
If you have questions about this Notice or your data, please contact:
Mr Yang: +86 152 6236 6208
E-mail: IS@innoscience.com
